24/7 counseling
Immediate, confidential access to professional mental health support for urgent concerns and everyday challenges.
GuardMe SSP
A connected ecosystem of support for the people you serve.
GuardMe SSP helps organizations extend access to confidential, culturally responsive mental health and life support—24/7, across locations, and beyond traditional service hours.
Start here
Choose the path that fits you
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Explore SSP
For organizations considering SSP for the people they serve.
Continue exploring ↓ 02Partner Resources
For organizations already offering SSP that need communication and promotional resources.
Access the Communication Hub 03Access Support
For people who already receive SSP through a participating school, program, sponsor, coverage, or organization.
Get started →Why SSP
Support should be available before challenges become crises.
Mental health concerns, academic pressure, financial stress, relocation, cultural adjustment, relationships, and everyday responsibilities are deeply connected. Yet support is often limited by location, office hours, capacity, or uncertainty about where to begin.
One clear point of access
SSP connects eligible people to real-time professional support, scheduled counseling where included, practical guidance, and self-directed wellbeing resources through a coordinated platform.
A whole-person approach
Care that connects, supports, and sustains
SSP recognizes that wellbeing is shaped by more than one part of life. Available services may vary by the participating organization or plan.
Ongoing counseling
Scheduled sessions with qualified clinicians when included in the organization’s program.
Life & academic coaching
Practical support for transitions, responsibilities, priorities, resilience, and personal goals.
Housing & relocation
Guidance for housing concerns, relocation, and adapting to a new environment.
Financial & legal guidance
Professional information and guidance for common financial and legal concerns.
Digital wellbeing resources
Articles, videos, tip sheets, interactive tools, provider searches, and personalized recommendations.
Why organizations choose SSP
A flexible extension of existing resources
SSP can complement the support already offered by schools, universities, exchange sponsors, cultural exchange organizations, language programs, insurance carriers, and other partners serving globally mobile populations.
Expand access
Make professional support available 24/7, including outside regular operating hours and across locations.
Support earlier
Give people a clear pathway for everyday challenges as well as moments of distress.
Respond across cultures
Provide multilingual access and culturally responsive support designed for people in different locations.
Extend internal capacity
Add another layer of care without replacing the organization’s existing resources or relationships.
Understand engagement
Use aggregated, de-identified reporting to understand utilization, needs, and program impact.
Adapt the program
Explore program options suited to different populations, organizational needs, and budgets.
SSP complements existing support. It creates an additional pathway people can use when they need help, wherever they may be.
Implementation & awareness
Support does not stop at launch
GuardMe helps participating organizations introduce SSP clearly and keep it visible over time, so the people they serve understand what is available and how to use it.
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Implementation guidanceSupport for introducing SSP within the organization.
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Ready-to-use communicationsMessaging, orientation materials, campaign resources, and promotional tools.
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Ongoing awarenessResources that help partners reinforce access throughout the year.
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Dedicated supportAccount guidance to help organizations make the program easier to understand and use.
Questions organizations often ask
What is GuardMe SSP?
GuardMe SSP is a 24/7 mental health and wellbeing program that connects eligible people to confidential professional support, counseling where included, practical guidance, and digital wellbeing resources.
Does SSP replace an organization’s existing resources?
No. SSP is designed to complement existing services by creating an additional pathway to support beyond regular hours, across locations, and through multiple access options.
Can SSP work for organizations other than colleges and universities?
Yes. GuardMe can explore SSP solutions with schools, exchange sponsors, cultural exchange organizations, language programs, insurance carriers, and other organizations serving students and globally mobile populations.
How does GuardMe help organizations introduce SSP?
GuardMe provides implementation guidance, account support, and access to a Communication Hub with orientation content, messaging, campaign resources, and promotional tools.
How is individual privacy protected?
Program reporting is aggregated and de-identified. Identifiable information is not shared with the participating organization without consent, except when disclosure is required by law or there is an immediate safety concern.
Explore SSP
Bring connected support to the people you serve.
Talk with GuardMe about your population, existing resources, and what a thoughtful SSP approach could look like for your organization.